-I forgot my password and locked myself out of my account!!! Actually every six months I need to change my password! I kept trying to get in with my old password!!! Oh my gosh!!! Trying to get to a real person so my account can be unlocked has been a nightmare!!! On the website it states that if you need help with your my account please ask for the help desk... That is no longer even an option!!! Really?!?!?!? This is my third call to try and fix the problem... Most of my calls have been well over an hour on hold!!! There is an option for a call back... I tried that on the first call... No call back has happened!!!
T-Shirt Therapy Time!!!
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I am Ally. I am the center of my universe and I can determine whether to be a victim, survivor or thriver. At one time or another I have been all of the above... I am choosing to thrive!
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